Do You Ruin Everything by Being You?

  • April 04, 2013
  • 5:30 PM - 7:00 PM
  • UNM Continuing Education, Room C • 1634 University Boulevard Northeast • Albuquerque, NM 87102-1700

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Topic

 

Do You Ruin Everything by Being You?

 

Obviously, no one intends to ruin the conversations or relationships they are involved in! However, sometimes the way we speak and interact with others causes a disconnect when we need to talk about what matters most.  During today’s challenging times, we can ill afford to unintentionally offend others. When a conversation begins to go awry, most individuals are challenged to speak up because of what they perceive the negative impact may be to them.

 

Additionally, we sometimes have a hard time talking to certain people. Because we are all uniquely different, our communication style may be offensive to others or their style may offend us. Even though we don’t intend to offend others, the way in which we think, communicate, and behave often becomes more of a barrier than we realize. Our individual differences show up in a display of different “Interaction” styles that are often misinterpreted. Understanding the differences in individual styles allows us to communicate and connect in a way that mutual understanding and respect is enhanced. In this session, participants will:

  • Gain insight into our and others' “interaction” style and communication preferences.
  • Understand the difference in the “interaction” styles of others -- how they think and communicate.
  • “Match” the styles of others to create connection.
  • Learn to communicate with others more effectively in a way that increases understanding, respect, and results.
  • Strengthen professional working relationships and engagement.
  • Improve ability to handle difficult people.
  • Enhance ability to resolve conflict.
Speaker
 
John Stoker
Author/Speaker/President
DialogueWORKS, LLC

Background

John R. Stoker is the Founder and President of Light Storm Consulting, Inc. and DialogueWORKS, LLC.  In these roles John has worked extensively with a number of companies, helping them increase their capacity to enhance effectiveness and improve results.

John has experience in designing strategic change and in creating and implementing training curriculum in support of company-wide improvement initiatives. Prior to founding his own companies, he worked for a number of companies where he focused on numerous change initiatives, helping those organizations change their company culture to enhance quality and continuous improvement. He also designed, authored, and facilitated numerous training courses.

John has also been a practicing criminal defense attorney. He received B.A. degrees in English and French, an M.A. in Organizational Behavior, and a law degree from Brigham Young University. John is also an accomplished Grand Canyon river guide, who enjoys the exhilaration of rapids and red rock.

Areas of Expertise

John has dedicated over 20 years to improving the business results of leaders as a facilitator and coach, focused on the development of interpersonal skills leaders must have in order to lead. He is experienced in the fields of leadership, change management, dialogue, critical thinking, conflict resolution, and emotional intelligence. He has worked with clients both nationally and internationally; his list of clients includes Cox Communications, Comcast Cable, Banner Health, Wheaton Franciscan Medical Group, HCA Healthcare, Lockheed Martin, Turner Broadcasting, U.S. Tobacco, Eastman-Kodak, Regeneron Pharmaceuticals, AT&T, OG&E, Alcon Labs, AutoTrader.com, Manheim Auto Sales, Maxum Petroleum, Cigna Health Plan, and Nebraska Furniture Mart.

John is the author of the forthcoming book, Overcoming Fake Talk: How to hold REAL Conversations that Create Respect, Build Relationships, and Get Results.

Location

UNM Continuing Education Bldg, Room C

1634 University Boulevard Northeast
Albuquerque, NM 87102-1700

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