Corporate Training and Instructional Design Specialist at Rinchem

July 02, 2018 2:44 PM | Anonymous member (Administrator)

Job Summary:

The Training & Instructional Design Specialist analyzes the training needs for Rinchem, and delivers results to meet training needs. Works closely with customers and global stakeholders to assess, develop, and implement training materials. Designs and develops new hire programs and continuous training as needed for LOB’s, using ADDIE methodology. Evaluates and administers alternative training methods and develops standard training materials using various multi-media formats. Assess content development effectiveness to enhance training content as needed. Partner with Operations and Clients to build knowledge checks when needed, assess results, and recommend training needed as an outcome.

Primary Responsibilities:

·         Conduct front-end needs analysis to identify curriculum objectives and development needs. This includes working closely with the stakeholders to identify scope, objectives, and approach.

·         Develop timelines and for development training, deliver project plan and receive approval of timeline.

·         Conduct analysis on operational performance to identify knowledge gaps.

·         Develop training action plans for individuals and groups based on performance needs. Using Adult Learning Principles, select the most effective instructional methods for delivery including but not limited to eLearning, self-paced, or virtual delivery methods.

·         Partner with internal and external customers identify training needs.

·         Partner with internal and external vendors to create and edit training materials.

·         Using defined program metrics, measure the effectiveness of training. Modify content when gaps are identified.

·         Provide status updates and any risks to HR & OD Director in a timely manner. Partner with leader to develop action plan to address risks and meet timelines.

·         Conduct post-project analysis to determine the quality of implementation and provide feedback recommending training modifications.

·         Design and develop learning objectives and outcomes.

·         Design and develop facilitator and participant material for new hire and continuous training by project, using adult learning principles.

·         Design practical application scenarios including practice exercises, role plays, case studies, games and simulations.

·         Develop and maintain knowledge artifacts to be used in both training and production.

·         Develop and conduct train-the-trainer (TTT) sessions.

·         Develop evaluations of content that are linked to the performance objectives to aid in validating content effectiveness.

·         Schedule and lead regular project meetings with internal customers to include communication of project status and development.

·         Maintain source materials and final content in a shared location to be used for future development needs.

·         Maintain Dashboard reporting for all company provided and externally purchased training; including but not limited to attendance tracker, knowledge checks, simulated learning, and training performance metrics.

·         Identify individual learner performance gaps and provide personal coaching sessions to help learners meet performance expectations.

·         Escalate performance issues and trends to HR & OD Director, when identified and partner with Human Resources to provide details when performance management is needed.

·         Identify to management when participants are not meeting performance expectations

·         Facilitate transition from Training to Production by supporting for all lines of business.

·         Ensure all equipment and systems are in place prior to start of class, i.e., headphones, telephones, computers, and software functionality.

·         Partner with other Human Resources team members, and Operations to schedule weekly New Employee Onboarding activities

·         Facilitate classes based on the objectives and agendas provided to maximize learner engagement and retention.

·         Using the adult learning principles, adapt instructional style based on learner needs.

·         Ability to analyze group dynamics and interpret non-verbal messages to determine if/when learners are struggling to understand content. Ability to adapt delivery to reengage learners that are struggling.

·         Manage the set-up and breakdown of the training classroom to ensure facility is ready for training start dates and times.

·         Develops, writes and coordinates training manuals working with SMEs for specific details. The training manuals should include: course content, visual charts, videotapes, slides, etc. Types initial and/or final drafts of manuals.

·         Work directly with HR & OD Director regarding strategic planning of the Training function, while managing the day to day operations of related to Training, including the activities of trainer(s).

·         Conducts needs assessments to determine correct training content and method.                    

·         Prepares or collects training videotapes; maintains library of video and film training aids. Schedules training sessions within individual training programs ensuring facility setup, audiovisual setup and manager/employee notification.

·         Provides courses in such a way to stimulate and motivate attendees. Develops a means of measuring the effectiveness of all training programs through testing, etc.

·         Assist all Managers and Leaders in preparing and executing OTJ Training Programs and determine the effectiveness of OTJ training programs.

·         Facilitate and conduct training classes.

    Please note that Rinchem does NOT accept unsolicited resumes or candidate referrals from recruiters and agencies that are not under contract with Rinchem and are not currently on our preferred vendor list. No Rinchem employee has authority to accept a resume from a recruiter or agency that is not under contract with Rinchem. Resumes submitted to any Rinchem employee by a third party agency and/or search firm not currently under contract with Rinchem will become the sole property of Rinchem. Additionally, no fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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    1112 San Pedro Drive NE #235

    Albuquerque, NM  87110

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