Instructional Technologist at RICE

April 22, 2019 9:14 PM | Anonymous member (Administrator)

Instructional Technologist

Posting Details

Position Information

Job Title Instructional Technologist
Department Learning Environments
Full Time/Part Time Full-Time
Requisition Number S19561
Open Date 04/18/2019
Close Date
Salary Information

Salary Commensurate with Experience and Qualifications

Work Schedule

Monday through Friday, 8:30 a.m. to 5 p.m.

Benefits Eligible Yes
Eligible for Overtime No
Position Summary

The Instructional Technologist will serve as the technical support expert for students, faculty and academic support staff who utilize the Canvas Learning Management System (LMS) to enhance the teaching and learning experience. S/he will provide training on the use of the Canvas LMS through workshops, online materials, and one-on-one training sessions.

The Instructional Technologist will be the primary support in the usage and administration of Canvas and all relevant technologies. S/he will also play a key role in the support of instructional technologies and in the evaluation and integration of new technologies.

Education Required Bachelor's Degree
Substitution for Education Requirement


Education Preferred

- Bachelor’s degree in instructional design, instructional technology or other related field.
- Master’s degree.

Experience Required 2 years
Type of Experience

Related experience in a combination of the following areas: 
- Learning Management System (LMS) administration.
- Leading workshops and training for small groups.
- Developing and delivering training and effective support materials.

Substitution for Experience Requirement

May substitute additional related education, above and beyond what is required, on an equivalent year for year basis in lieu of the experience requirement.

Experience Preferred

- Four years relevant experience in LMS administration.
- Demonstrated experience troubleshooting learning management system (i.e., Canvas, etc) problems and user issues.
- Experience working with higher education faculty.
- Experience supporting both online and traditional courses. 
- Experience with video asset management systems.

License/Certification Required
License/Certification Preferred
Skills Required

- Current knowledge of the latest software (LMS systems, like Canvas), online learning technologies and design standards.
- Ability to plan, design, develop, and evaluate engaging multimedia learning / training objects.
- Ability to communicate effectively (written, interpersonal, verbal) with faculty and staff members at all levels of the organization.
- Commitment to providing outstanding service and support to students, faculty, and staff.
- Strong capability to work both independently and collaboratively in a team environment.
- Strong attention to detail and ability to learn new technologies quickly.
- Integration of new and existing academic technologies within the LMS environment.
- Knowledge of instructional design methodologies, pedagogical issues, and best practices for classroom, online and hybrid learning.
- Ability to define and solve logical problems for technical applications.

Skills Preferred

- Strong knowledge of learning management systems and various classroom and online learning technologies.
- Administration within a Canvas LMS environment. 
- Demonstrated ability to integrate technology into teaching and learning.
- Working knowledge of a video asset management system (i.e., Kaltura, etc.).
- Working knowledge of Universal Design for Learning principles.
- Installation and configuration of LTI tools.
- Prior knowledge of SCORM and/or xAPI standards.

Internal / External Contacts

- Frequent contact with faculty members, research staff, administrative staff, and students in all departments.
- Contact with vendors, peer institutions and non-Rice students and instructors who use University Systems for academic and instructional purposes.

Physical Demands

Work at a computer for extended periods of up to eight hours per day.

Working Conditions

- Will be required to carry a cell phone and be reachable during off hours as determined by management.
- May be required to work weekends or evenings for major project deadlines.
- Non-smoking environment.

Security Sensitive Yes
Special Instructions to Applicants
Quick Link for Posting
Job Duties
Job Duty Name Essential Functions
Description of Job Duty

LMS Management
- Diagnoses problems or support issues related to faculty use of Canvas and other instructional technology systems as appropriate.
- Establishes and maintains effective relationships with faculty and gain their trust and respect.
- Follow-ups with customers to monitor incident resolution and customer satisfaction.
- Investigates new tools and technologies for integration into Canvas.
- Maintains the Canvas environment through LMS administration.
- Stays abreast of educational technology research and participates in academic conferences.
- Under general guidance, assists faculty to further their instructional goals by designing, developing, testing and implementing instructional technology systems and promotes use of technology systems used for teaching and learning.
- Assesses the effectiveness of instructional technologies.
- Manages instructional technology projects.

User Training
- Provides training opportunities for faculty, graduate students and staff, including workshops and online tutorials.
- Provides one-on-one consultations for users in the use of instructional technology and effective pedagogy.
- Provides support, training, and documentation to faculty and students on existing learning environments including management of digital assets, multimedia, ePortfolios, and the like.
- Consults with faculty and technology specialists to enable instructional collaboration, content delivery, access to new media, and assessment. Investigating and recommending new instructional technologies.

- Completes other duties as assigned.

Applicant Documents

Required Documents

  1. Cover Letter
  2. Resume
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor's degree?
    • Yes
    • No
  2. * Do you have two or more years of related experience in a combination of the following areas: Learning Management System (LMS) administration, leading workshops and training for small groups and developing and delivering training and effective support materials, or additional related education, above and beyond what is required, on an equivalent year for year basis in lieu of the experience requirement?
    • Yes
    • No
  3. * Please provide the salary or range that you would require or consider for this position.

    (Open Ended Question)

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