Learning and Development Delivery Specialist for HP

  • June 18, 2019 9:58 PM
    Message # 7587029
    Anonymous member (Administrator)


    Job ID 


    Primary Location Rio Rancho, New Mexico, United States of America

    Date posted 05/31/2019

    We are looking for a Learning & Development Delivery Specialist with strong background in adult education to be accountable for training and developing employees on products and processes.

    Key Responsibilities

    • Participates in new process, program and system implementations and/or design within a single function, business, or geography.
    • Delivers employee support services in assigned areas.
    • Uses assigned and/or select delivery mechanisms to ensure consistency and effectiveness.
    • Contributes to process improvement and achieves assigned tasks.
    • Executes processes to resolve employee/HR support issues/cases.
    • Contributes to resolution of client escalations with HR functions and partners.
    • Implements processes or improvements to optimize the customer experience globally.
    • Participates or contributes to virtual teams to achieve various program objectives and incorporates collective input.

    Education and Experience Required

    • First level university degree; advanced university degree or equivalent experience preferred.
    • 2-3 years training or related experience.
    • Strong background in adult education.

    Knowledge and Skills

    • Good collaboration, communication, administrative, problem- solving/troubleshooting and customer service skills.
    • Good working knowledge of training function processes and programs.
    • Good knowledge of soft skill strategies and other customer centric strategies

    Last modified: June 18, 2019 9:59 PM | Anonymous member (Administrator)
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